Customer Support: 1-800-828-2125
Main Number: 1-800-805-5216
Address 142 – 757 West Hastings Street, Suite #609 Vancouver BC V6C 1A1 Canada
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Canada Utility Management is the billing services agent on behalf of your Property Manager. To set up your account with Canada Utility Management, please fill out and submit the form below.
See below for the utility rates and fees associated with your account. Late payments will be subject to a surcharge of 1.5% per month or 19.56% per annum (on outstanding balance). A fee of $25 will be applied to your account for each NSF occurrence.
Security Deposit: $60 issued on your first invoice, held in trust until move-out. Billing Frequency: Monthly
Canada Utility Management is committed to always respecting our clients’ privacy and to safeguard their personal information in compliance with the applicable privacy legislation which governs how businesses such as ours may collect, use, and disclose personal information. We will inform our clients of why and how we collect, use, and disclose their personal information, and will obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.
By submitting this completed form and ticking the checkbox provided, I am acknowledging my consent to allow Canada Utility Management to contact me from time to time to provide service information and/or additional billing services.
By submitting this completed form and ticking the checkbox provided, I acknowledge that I have read and understand the information provided in this document and accept responsibility for paying the utility invoice issued by Canada Utility Management. By submitting this completed form and ticking the checkbox provided, I recognize that failure to pay my utility invoice may result in a disruption of service and/or breach of lease agreement, and that unpaid balances may be subject to collections, use of damage deposit and/or eviction from the property.
I confirm that the information I have provided is true and complete. I hereby request Canada Utility Management to make the necessary changes in order to invoice the utilities listed above. I understand that by submitting this completed form and ticking the checkbox provided I will be enrolled for individual utility billing.
Canada Utility Management can arrange for your monthly utility bill to be paid automatically through Pre-Authorized Debit (PAD) from your bank account. Please complete all fields and confirm by ticking the check box provided. Alternatively, you may submit a physical version of this form, along with a cheque marked “VOID”, to Canada Utility Management at: Canada Utility Management Inc., Billing Department, 1105-573 Sherling Place, Port Coquitlam, B.C., V3B 0J6.
Regular monthly payments for the full amount of services delivered will be debited from your specified account each month. Canada Utility Management will provide a minimum of 10 days written notice detailing the amount that will be withdrawn. Canada Utility Management will obtain your authorization for any other one-time or sporadic debits. Your Pre-Authorized Debit will be processed on the due date, as indicated on your bill.
Upon the provision of 30 days written notice, You may revoke your authorization of this PAD agreement. You may seize issuing PADs by providing notice for under the terms of Rule H1 for Pre-Authorized debits. You may obtain a sample cancellation form from Canada Utility Management.
Add a scan or image of your check with the word "VOID" written across it for the account you're adding.
You have certain recourse rights if any debit does not comply with this agreement. Additionally, you have the right to receive reimbursement for any PAD that is not authorized or is not in compliance with this agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.cdnpay.ca. Your Payor’s PAD agreement may be cancelled provided notice is received at least 10 days prior to the next scheduled PAD.
By submitting this completed form and ticking the checkbox provided, all persons authorized on the account must agree to the terms of the PAD as indicated by their submission.
By submitting this completed form and ticking the checkbox provided, I/We hereby authorize Canada Utility Management and the financial institution designated above to make deductions from the account shown above for monthly regular recurring payments and/or one-time payments from time to time as per my/our instructions, for payment of all charges arising under my/our Canada Utility Management account(s).
I/We hereby authorize Canada Utility Management and the financial institution designated above to make deductions from the account shown above for monthly regular recurring payments and/or one-time payments from time to time as per my/our instructions, for payment of all charges arising under my/our Canada Utility Management account(s). I/We hereby authorize Canada Utility Management to draw the amount of the security deposit as required. This amount will precede any amounts required for the monthly payment.