Collections
SERVICE INFORMATION
Unlike other services, we have a trained, professional collections team in-house to reduce your loss from nonpaying residents. Our bilingual team treats your residents respectfully, but also excels in collecting past due expenses. The collections team works extended hours to provide coverage at convenient times for your residents. They will help residents resolve any billing and payment disputes and can accept payments online or over the phone. We average a 96% collection rate.
TESTIMONIALS
Great Incentives
“Accurately monitoring each apartment home’s electrical usage gives greater incentive for residents to conserve energy, since they are paying for exactly what they use. During a one-year period, an average of 17% less energy was consumed in the submetered residences.”
Seamless Transition
“They have done an excellent job with our properties. They are very professional and have seamlessly transitioned many of our apartment buildings to the Ratio Utility Billing program, as well as setting up online automated meter reading and billing with our newer properties. I would recommend them to small and large property owners alike.”
Best Implementation
“I am very impressed with the level of attention given us as we transitioned to their platform. They addressed all our questions, thoroughly validated the data we supplied, and made certain our account was setup exactly as intended. One of the best implementations I’ve been through. Kudos!”
Canada Utility Services is Your Nationwide Provider
Canada Utility Management provides Utility Billing services across Canada where regulations permit submetering or ratio utility billing systems. We can provide current utility billing regulations in your area to ensure proper setup and a seamless, error free implementation. Find out the current utility regulations in your area. LEARN MORE