Vacant Cost Recovery (VCR)


Moving can be stressful, and sometimes residents neglect to put utilities in their name, leaving you covering the cost. It may take months to realize that you’re paying the resident’s utilities. Our Vacant Cost Recovery (VCR) service ensures residents are billed back for all days they are legally obligated to pay. In some cases we have been able to recover thousands of dollars in utility bills for the property owner.

Vacant Cost Recovery Benefits:

  • No up-front or ongoing cost to the property
  • No extra work
  • One-bill Convenience
  • Minimize risk of long-term utility abuse


Great Incentives

“Accurately monitoring each apartment home’s electrical usage gives greater incentive for residents to conserve energy, since they are paying for exactly what they use. During a one-year period, an average of 17% less energy was consumed in the submetered residences.”

Best Implementation

“I am very impressed with the level of attention given us as we transitioned to their platform. They addressed all our questions, thoroughly validated the data we supplied, and made certain our account was setup exactly as intended. One of the best implementations I’ve been through. Kudos!”

Seamless Transition

“They have done an excellent job with our properties. They are very professional and have seamlessly transitioned many of our apartment buildings to the Ratio Utility Billing program, as well as setting up online automated meter reading and billing with our newer properties. I would recommend them to small and large property owners alike.”

Canada Utility Services is Your Nationwide Provider

Canada Utility Management provides Utility Billing services across Canada where regulations permit submetering or ratio utility billing systems. We can provide current utility billing regulations in your area to ensure proper setup and a seamless, error free implementation. Find out the current utility regulations in your area. LEARN MORE